If we were to write a school report for the indoor cycling sector right now, it might read something along the lines of ‘good, but could do better’. Certainly The Fit Guide’s rigorous global benchmarking suggests there’s room to raise the bar.

Yet there are studios truly excelling, delivering exceptional experiences and earning five stars across the board. Their achievements are celebrated in the Five Star Fitness by The Fit Guide podcast, which delves into the stories behind the successes.

In partnership with this fantastic podcast, RIDE HIGH is showcasing some of these five-star performers, sharing their insights to inspire the wider sector.

In this, the third part of our series, we visit CycleBar Culver City in Los Angeles – a cycle studio that really does raise the bar, whose owner has generously shared her secrets to five-star success.

Listen to the podcast now to discover…

• How clients and instructors are matched to ensure best-fit experiences
• How multi-sites can unwittingly make staff feel they aren’t on the ‘A’ team
• The early-days sales tactic Sklar-Mulcahy now wishes she’d avoided
• Her unexpected source of ‘if it isn’t perfect, throw it away’ inspiration
• The value of an owner showing genuine gratitude to teams and clients
• How a franchise network enables her to offer a home away from home
• Why she believes instructors have stayed with her for nine years – and counting

… and far more besides

Listen to the podcast on Youtube , Spotify or Apple Podcasts